Ideas

We want to be notified (proactively) when data changes on our stores' back-end, and webhooks are a fantastic way to do this! Webhook triggers (triggers = when & why data gets sent through a webhook) could include, but is not limited to, when a new order comes in, when a customer is deleted from the system, when an order is marked complete, etc. Our dream for your webhook system would be for you to generate a GUI (Graphical User Interface) webhook page available in our admin dashboard, the 'Webhooks' page. This 'Webhooks' page would allow us to view existing webhooks, delete webhooks, edit webhooks, or generate new webhooks. We want to set up specific parameters (filters based on all the available data options) per webhook. When the data meets the set parameters, detailed data will pass through those filters via that webhook URL. Then, when tools like integromat.com or zapier.com catch the data in the webhook, we can do some cool things with the data that we can't currently do with just your system! Examples of cool things could include, but are not limited to: 1) Automatically texting customers from our business phone system to tell them their order is complete. 2) Automatically sending a private slack message to the customer service manager when a customer record is deleted from the system. 3) Sending a customer a special 'thank you coupon code, to be used on their next order' for placing a new order with us. Webhooks provide us with instant filtered data for nearly instant communications and automation within our business!

We need to have the ability to be able to have more than one coupon code used on webstores. We work with festivals and other events where they require the use of multiple codes at once as they have a members feature to their association. Which in past events those members were able to get special benefits and discounts to use on their previous stores. Now moving to use us we are not able to allow this feature. Could this be a feature that is made in the very near future?

Our foot traffic in our store is increasing and our customers want to come into the shop and place their order. Currently the only solution I can think of is to write an invoice and email the customer their invoice while they are standing there, then they have to manually submit their CC information. This is awkward and cumbersome. My recommendation is to have Inksoft ingrate with a payment processor so at checkout a customer can swipe their card. I could set up a kiosk in store and even have the customer order their shirt like they order a Big Mac nowadays. Of course, the in-person swipe a CC checkout feature should only be enabled on certain machines. Even if Inksoft forced their customers to be able to only buy the kiosk machines through Inksoft that would be fine and Inksoft can get an extra cut but sourcing the machines. From your clients point of view, my future Kiosks allow for increased brand awareness. I would be more than happy to assist or be the real-world test application for this. Thank you. Adam Maneen 803-606-6654

Sales tax is exported from Inksoft with the date that the order was started, but it should be posted by completion date, not by entered date. I'd like to have an option of what date was used at the time of export. In the current scenario, if we export something that was started in a previous month, but not completed until the next month it will mess up our sales tax for the previous month unless we manually go in and change each order that we export.

Would love to be able to add a credit card reader to run payments in person.

Integrate Pirate Ship shipping software with Ink Soft like Ship Station

Can we integrate Graphics Flow designs into the designer for additional templates to customize?

Once an order is exported to ShipStation, there is no way to tell what InkSoft store it came from if you're running multiple stores at one time. The Custom Field 1 could be populated with the store name that would allow the user to filter out orders you want to ship or print packing slips for

It would be extremely helpful if orders with statuses other than "Ready to Ship" imported into ShipStation. The reason being, we need to be as automated as possible. Having to manually mark something ready to ship, to then have to go to another platform and ship is double the work. It should be able to go into Shipstation from all different order statuses and the user can decide at what point they want to bring it over. I know this is possible because I have done it on Ship Station with other selling channels.

Hello all, we exclusively use Canada Post for shipping. Prices can vary widely, and we can't take the hit of free shipping, so we let customers know shipping will be calculated after they order. This is a real obstacle in our work flow and often holds up production, or holds up getting completed orders out while we manually create shipping labels on the Canada Post website. Inksoft used to have Canada Post integration before the last big updated (about a year ago? maybe less than a year) Wondering if this might ever be a possibility again! :-) Thanks Inksoft team, you folks are doing great