Ideas

We need more bulk editing options. We have almost 500 stores and changing anything requires an excessive amount of work. There is no option to modify color names. For example, SanMar just changed color names on a lot of Gildan products. My designers have to find the product in 500 stores and modify each color name individually. There are no bulk pricing update options. If I need to increase prices by $0.25 or 3%, it's virtually impossible. It has to be done to each and every SKU / Color / Size combination manually. There are no option to add a banner or other component to all stores. Store policies need to be edited individually across all stores. So if I change my Thank you Message or Refund Policy, it has to be done to each and every store. There are no bulk gift code void options. So when customers kill codes at the end of the year to purchase new ones, we have to individually void hundreds, if not thousands of codes. There is no way to deactivate a product in bulk when something changes, like a color is discontinued, or an entire SKU is discontinued. We have to find it in every store and manually do it. There is no way to mark a SKU / Size / Color combination as out of stock if it becomes unavailable. It has to be done manually in every store. There should be an easy way to toggle it on and off should the Inksoft inventory enforcement not work (which is a very common occurrence). So many things need to be done in each and every store, over and over and over again.

It'd be awesome to have multiple choice options and set prices for each option.

We have spent 100s of hours on workarounds for e-commerce tracking and segmentation using InkSoft API. With a webhook this time could easily be cut down in half or greater. Webhook is drastically needed...

Please add the option to add multiple designs for each item within the online store. Not the design your own option. This would be 2-3 designs that I create specifically for the store. They would choose the apparel item and then choose the design they would like on it. Thank you!

When I add a product into InkSoft I have to choose a category, then again when I create a store I have to pick the category... Why does this not follow through to the store? It is just one extra step.. I feel like this is an easy fix!

Instead of using hard coded titles for services like “Digital print” , “Screen Print” and “Embroidery” which change the ability and function of the Online designer and pricing matrix allow a more simplified experience. Let us change the service names and leverage the service that works best. In our case it would be the digital print due to the abilities of full color image upload and not needing the costumer to choose the number of colors. We’d still leverage the embroidery serves as is as that’s completely different whereas DTF and Screen printed are very similar. In this time of DTF and other heat transfer solutions becoming more common my company would like to simplify the ordering process. We basically choose the method of decorating that suits the job best. Sometime that’s a screen print and sometimes that’s a DTF or vinyl heat transfer. We charge the same for either. We have found that the cost of doing DTF heat transfers and the cost of creating screens added setups cost about the same. So unless a customer specifically asks for a screen print or wants a DTF instead we decide the method. For us it would solve for… - Customer confusion when creating their order in the designer. Simplifies our pricing and workflow while still being able to leverage the inksoft matrix we prefer. Makes uploading full color art images more useful. Obviously, if it’s a multi color design or a design on dark garments we’re likely going to opt for a DTF over a screen print. Thanks! 🙏

I have had a Inksoft account for over 10 years. All of my webstores have a custom domain, but I just realized that new stores and some old are switching to the stores.inksoft domain. After reaching out to support, I am told I have to go into the Shopping Cart settings on the Dashboard and manually enable the SSL certificate on 300+ stores. This is a massive waste of time, especially because each time you enable the certificate, you have to scroll all the way back down. I have over 1000 stores on my backend. Why is there not a setting for automatically having this enabled?

Can we please get an option for player packs with multiple products? We'd like to offer combos for team stores where a parent can get something like a hoodie and sweatpants at the same time. Or at least get one item and add in a second item at the same time. This would encourage more parents to upgrade their purchase and make it easier when coaches/teams require players to purchase certain items.

It would be very beneficial to be able to quickly create a promotional flyer for a given store that imports selected product images, titles, prices, and web address/contact info, maybe even a spot to put a QR code. Bonus points if there are a few themed templates to choose from for the flyers, especially a school or sports themed one. Having a flyer like this to give to the customer/organizer would greatly help them promote their sale and thus help us sell more!

It would be great to have some marketing templets that we could use to present to the customers about the ecommerce web pages. These pages could be added to emails allowing us to properly present your product.