You guys send me a lot of marketing emails as if I'm not a subscriber to your service. Some of them are interesting to me, but to access the referenced material it asks me to sign up. I already am, this seems dismissive of the people who are actually paying you. Rather than providing me the value without hoops to jump through, you send me the same onboarding emails you send your prospects.

I would like these resources available without hassle in some library or catalogue that subscribers can access without having to enter any more information or go through inconvenient and unnecessary steps. The marketing kits, etc. are pitched as a big part of the service, but on the backend there really is no value added.