Add Abandoned Cart Support to the API
Naty Parra
We’d like to request access to abandoned shopping cart data via the InkSoft API.
Currently, there’s no way to retrieve this data externally, which limits our ability to build real-time automations. Our team uses third-party automation tools and CRM/email marketing platforms to send personalized reminders, recover carts faster, and better serve our customers.
This API endpoint would significantly improve our customer experience and conversion rates by giving us more control and flexibility over how we handle cart abandonment.
C
Chais Meyer
Totally agree!
If we had this ability via API at a minimum (a webhook would be ideal), you would automatically increase your reputation with tech-focused print companies, like mine.
Right now, I'm still confused about why your previous API had more features that are currently deprecated in the latest API version.
The techy business owners like me want all the API and Webhook options so that we can build amazing customer experiences in our apps, communication tools, etc.