Ability to Update Shipping Addresses | Voters

Ability to Update Shipping Addresses

completed

Elizabeth Boyes

We should be able to update / change a shipping address once an order is in Production. If you type in an incorrect address, there is no way to fix once a proposal is in Orders. As well, if a customer makes a mistake, we should be able to correct the shipping address manually.

July 6, 2020

Courtney Mayers

marked this post as

completed

https://ideas.inksoft.com/changelog/allow-for-delivery-details-to-be-edited-at-anytime

Luis

Courtney Mayers: YES!!!

Courtney Mayers

marked this post as

in progress

Courtney Mayers

marked this post as

planned

Gabe

To add to this you should be able to edit the shipping address. When you click the pencil to edit shipping address it wants you to input the entire thing all over again. You should be able to just add in an apartment number if needed.

Al fattes

Agree, the process to update at any stage of order shouldn't be an issue.

KDK Store

You also cannot add a shipping method after the order is placed. i.e. if a customer was originally going to pick it up and then changed their mind and want it shipped.

Gabe

KDK Store: We deal with this all the time and Ashley just answered it for us. I know it should be easier but you just remove it from the job and you can then change it to shipping.

Ty Hadley

I need to clarify here that if an Order has not went through Production, the shipping address can be adjusted. If the Production Cards are assigned to a Job or already are completed, you can still change things by marking the Production Cards as Incomplete.