new
improved
Order Manager
Order Manager Cancel & Refund Emails
In the Cancel & Refund order workflow, we require admins to select a ‘cancel reason’ which is connected to the email template that is sent to the customer whose order is being canceled. The updates provided in this workflow will now allow you to view, edit and save changes to an email template all in the cancel & refund steps, so that you do not need to navigate away to make email template changes for the scenario.